Terms & Conditions
Welcome to The Cliff Weligama, a sanctuary where the serenity of nature meets the richness of Sri Lankan hospitality. Our mission is to create an environment that not only showcases the beauty of our location but also ensures a safe, respectful, and enjoyable experience for all our guests. By entering our premises, you agree to abide by the following terms and conditions, designed to enhance your experience and ensure the wellbeing of our community.
1. Right of Admission:
The Cliff Weligama reserves the right to refuse entry to anyone without providing specific reasons. We aim to create a safe and enjoyable atmosphere for all our guests.
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2. Dress Code:
Guests are requested to be dressed appropriately, reflecting the elegant and respectful ambiance of our establishment. We reserve the right to deny entry to guests who are inappropriately dressed or may ask those who do not adhere to the dress code while inside the premises to leave or dress appropriately.
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3. Conduct:
All guests are expected to behave in a manner that is respectful to other guests, staff, and the property. Any disruptive or inappropriate behavior may result in removal from the premises.
4. Age Restrictions:
Persons under the age of 18 may be restricted from certain areas or events, especially where alcohol is served, unless accompanied by a guardian or adult.
5. Photography & Filming:
The use of professional camera equipment or filming for commercial purposes is prohibited unless prior written consent has been obtained from The Cliff Weligama management.
6. Safety and Hazardous Areas:
The Cliff Weligama is situated near natural hazards, including cliff edges. Designated pathways and viewing areas are provided for the safety of our guests. Venturing beyond these designated areas or any barriers is strictly prohibited. Parents and guardians are solely responsible for supervising their children at all times and ensuring they do not access unsafe areas.
7. Waiver of Liability:
By entering The Cliff Weligama, guests acknowledge the natural risks present due to the location and agree that they are entering at their own risk. The Cliff Weligama shall not be held responsible or liable for any accidents, injuries, or damages resulting from guests' actions, especially if they disregard safety warnings or venture into restricted areas.
8. Liability:
The Cliff Weligama is not responsible for the loss or damage of personal belongings. Guests are advised to keep their belongings with them at all times.
9. Alcohol Consumption:
Guests must drink responsibly. The Cliff Weligama reserves the right to cease serving alcohol to any guest deemed intoxicated and may ask them to leave the premises.
10. Environmental Care:
Guests are requested to respect the natural surroundings of The Cliff Weligama. Disposing of waste improperly or causing any harm to the environment or wildlife may result in immediate removal and possible legal actions.
11. Local Community Engagement:
As partners of the local community, we encourage our guests to interact with respect and empathy towards local residents and practices.
12. Modifications:
The Cliff Weligama reserves the right to change these terms and conditions without prior notice.
13. Health & Safety Protocols:
Guests may be subject to health checks, such as temperature scans, based on prevailing health guidelines. Any guest showing symptoms of illness may be asked to leave or seek medical attention.
14. Reservations:
We operate a reservations-only policy. While we will try our best to accommodate walk-ins, we cannot guarantee seating. We highly recommend making prior reservations. Reservations will be held for a maximum of 15 minutes and then released. The time limit per reservation is 2 hours.
15. Minimum Spend:
We operate a minimum spend of Rs. 5,000 per person.
16. Payment:
All bills must be settled before leaving the premises. We accept the payment methods displayed at our counters and on our menus.
17. Feedback & Concerns:
We value feedback and encourage our guests to share their experiences. Any concerns or complaints should be addressed with management promptly.
18. Pet Policy:
Pets are not allowed within the premises to ensure the comfort and safety of all our guests, as well as to maintain hygiene and allergy considerations.
19. Outside Food and Beverage:
Guests are not permitted to bring outside food and beverages into the venue to ensure food safety and to comply with health regulations.
20. Security Checks:
Security reserves the right to check all bags before and after entering the venue to ensure the safety and security of all guests.
21. Noise Control:
No personal speakers or loud phone music is permitted to maintain a pleasant environment for all guests.
22. Furniture Arrangement:
Tables and chairs should not be shifted to respect the layout and safety of the venue and our guests.
By choosing The Cliff Weligama, you commit to these terms, ensuring a memorable and respectful experience for yourself and others. We look forward to welcoming you to our slice of paradise, where every moment is a celebration of the beauty and culture of Sri Lanka.
Thank you for choosing The Cliff Weligama.